tc44 Privacy & Data Protection Policy

1. Introduction & Scope

This Privacy Policy ("Policy") applies to the tc44 online gaming platform and the website https://tc44.lat. When you use our services, you are considered to have agreed to the terms of this Policy.

tc44's goal is to maintain the privacy of your personal information and follow the highest standards of data protection. We believe that transparency and trust are the foundation of a healthy digital relationship. That is why in this Policy we clearly state — what information is collected, why it is collected, how it is used, and how it is stored and protected.

This Policy may be updated from time to time. For any significant changes, we will notify you via your registered email. The latest version published on the website will be considered the effective version.

2. What Information We Collect

tc44 collects only the information that is necessary to provide its services. We have no interest in collecting unnecessary or excessive information. The categories of information collected are described below.

2.1 Information You Provide Directly

When you create an account or contact us, you directly provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers
• Documents required for identity verification (national ID card or passport)

2.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Page visits, session duration, and click patterns
• Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

Records of all transactions related to deposits, withdrawals, and betting are stored in our system. This information is used to ensure financial security and to detect suspicious activity.

3. Purpose of Data Use

tc44 uses collected information only for specific and legitimate purposes. We do not sell your information to any third party for commercial purposes.

• Account Management: Information is used to create, verify, and manage your account.
• Service Delivery: To enhance the gaming experience and ensure uninterrupted service.
• Financial Transaction Processing: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity Verification: To ensure account security and age verification.
• Customer Support: To resolve your issues through 24/7 live chat and email support.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify excessive playing patterns and provide the necessary support.
• Platform Improvement: To analyze user experience and improve service quality.
• Marketing Communications: To send relevant offers and information if you have given your consent.

4. Sharing Information with Third Parties

In certain circumstances tc44 may share your information with trusted service partners. In such cases we ensure that the relevant party complies with our privacy standards.

4.1 Payment Processors

Necessary transaction information is shared with payment platforms such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for the purpose of completing the specific transaction.

4.2 Technology Service Providers

Limited necessary information may be shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, and others for the operation of game software. This information is used only to ensure the gameplay experience.

4.3 Legal Obligations

We may be required to provide necessary information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.

4.4 Fraud Prevention

Limited information may be shared with security partners in the interest of preventing cyber fraud, identity theft, or any other criminal activity.

5. Cookies and Tracking Technologies

The tc44 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your user experience.

5.1 Essential Cookies

These cookies are required for the core functioning of the website — such as maintaining login sessions, secure payment processing, and fraud detection. Disabling these cookies will prevent the platform from working properly.

5.2 Analytics Cookies

These cookies help us understand how users are using the platform. This information is used to improve service quality.

5.3 Preference Cookies

These cookies remember your preferences — such as language selection, interface settings, and so on — so that you do not have to provide the same information again on your next visit.

You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some services to not work properly.

6. Data Security Measures

tc44 uses industry-standard security technologies to ensure the safety of your personal information. Our security framework consists of the following elements:

• SSL/TLS Encryption: All communication between you and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive information — such as passwords and payment details — is stored in encrypted form.
• Firewall Protection: Advanced firewall systems protect our infrastructure from unauthorized access.
• Regular Security Audits: Our systems undergo regular security testing.
• Access Controls: Only authorized staff can access your information.
• Two-Factor Authentication: Two-factor authentication is available for added account security.

While we always strive to ensure the highest level of security, it cannot be guaranteed that sending data over the internet is completely risk-free. Therefore, keeping your password confidential and not sharing it with others is your own responsibility.

7. Data Retention Period

tc44 retains your information only for as long as it is necessary to provide services or is essential to fulfill legal obligations.

• Active Account: All information is retained for as long as your account remains active.
• Closed Account: Financial records and transaction-related information are retained for a specified period even after the account is closed.
• Marketing Communication Data: You are removed from marketing lists immediately upon withdrawal of consent.
• Log Files: Technical log files are retained for a limited period and then deleted.

At the end of the retention period or upon your request, we securely delete your information or remove personal identifiers through an anonymization process.

8. Your Rights

tc44 respects your data protection rights. Your rights are described below:

8.1 Right to Access

You can find out at any time what information we have stored about you. You can contact us to receive a copy of this information.

8.2 Right to Rectification

If your information is incorrect or incomplete, you can request a correction. We will make the necessary changes promptly.

8.3 Right to Erasure

In some cases you can request that your information be deleted. However, certain information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You can object to and withdraw consent for the use of your information for marketing purposes at any time.

8.5 Right to Data Portability

You can receive your information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We are committed to responding to your request within 30 business days.

9. Protection of Minors' Data

tc44 is an adult gaming platform. Only persons aged 21 or above may use this platform. We do not knowingly collect or store any information from minors.

If we are informed that a minor's information is in our system, we immediately close that account and delete the related information.

Request for parents: If you believe your child has registered on this platform, please contact our support team immediately.

10. International Data Transfers

Our servers and partner organizations may be located in various countries. As a result, your information may be transferred outside Bangladesh during processing.

Wherever your information is processed, the protection standards described in this Privacy Policy remain applicable everywhere. We ensure appropriate agreements and safeguards are in place for international data transfers.

11. Changes to This Policy

tc44 reviews this Privacy Policy from time to time and updates it as needed. If there are any significant changes to the Policy, we will inform you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will change.

If you continue to use the platform after the changes, that will be considered your consent to the new Policy. If you do not agree with the new Policy, you may request to close your account.